College Welfare Service

College Welfare Service

The College Welfare Service is available to all part-time and full-time students at Heart of Worcestershire College. We provide a confidential single point of access for any student experiencing difficulties or concerns relating to general health, well-being and mental health issues. Students can also access information on local services, advice and support groups as well as receive one to one welfare support.

Mental health support is available for both diagnosed and non-diagnosed mental health difficulties and learning disabilities. Individualised interventions and support packages will ensure that students gain a better understanding of their changed mental health needs over time. Priorities include ensuring students receive optimal help to promote positive psychological wellbeing through the delivery of one to one therapeutic intervention by aiding the development of self-awareness, practical coping strategies and a safe space to explore feelings or emotions; with a view to further develop students resilience.

We have a duty of care to safeguard all our learners and our aim is to empower and equip all learners with the skills needed to keep themselves safe and to achieve and reach their full potential. This includes education, advice and guidance on topics such as how to manage issues around bullying, staying safe on line, healthy relationshipsand how to recognise potential harm or threat to yourself or others. In addition, the PREVENT Strategy ensures that safeguards are in place to identify and protect our learners from being drawn into illegal activities associated with extremism, radicalisation and terrorism and to ensure that college is a safe and supportive learning environment.